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PRIVACY POLICY

Last updated August 8, 2026

This Privacy Policy explains how Blob Bot ("Blob," "we," "us," or "our") collects, uses, shares, and protects personal information when you use https://www.blob.plus, the Blob dashboard, Blob Bot for Discord, Blob Pro, support pages, and related services.

Questions or privacy requests: support@blob.plus


Summary

  • Blob collects the information needed to authenticate you, show your Discord servers, operate bot features, provide support, secure the service, and manage Blob Pro subscriptions.
  • Optional analytics, personalization, and marketing storage are disabled unless you consent through the privacy choices control.
  • Blob does not sell personal information.
  • Blob treats "Do not sell or share my personal information" and recognized Global Privacy Control signals as opt-outs from sale, sharing, targeted advertising, and marketing storage where applicable.
  • Depending on where you live, you may have rights to access, correct, delete, restrict, port, or object to processing of your personal information.

Information We Collect

Information You Provide

  • Email address and contact details when you contact support or submit a request.
  • Feedback, bug reports, contact form contents, and related attachments or messages you choose to send.
  • Billing-related account details needed to manage Blob Pro, such as subscription status, plan, Polar customer/subscription identifiers, receipts, and invoice metadata. Blob does not store full card numbers, card security codes, or payment credentials.

Discord and Account Information

When you sign in with Discord OAuth2 or authorize Blob for a server, we may process:

  • Discord user ID, username, avatar, and email address made available through Discord OAuth2.
  • Discord server IDs, server names, icons, roles, channels, permissions, and bot configuration needed to render and operate the dashboard.
  • Bot configuration values you save, such as module settings, prefixes, moderation rules, logging channels, and server appearance settings.

Bot Feature Data

Depending on which modules a server administrator enables, Blob may process:

  • Moderation actions, audit events, warnings, mutes, bans, cases, verification events, tickets, giveaways, and support metadata.
  • Discord IDs, usernames, role IDs, channel IDs, message IDs, timestamps, and settings needed for configured bot features.
  • Message content or attachment metadata only where a configured feature needs it, such as message delete/edit logging, automoderation, tickets, or other server-requested workflows.

Automatically Collected Information

We may collect technical data needed to keep the service reliable and secure:

  • IP address, browser type, device information, operating system, referring URL, pages visited, request timestamps, and diagnostic logs.
  • Security, abuse-prevention, rate-limit, and error data.
  • Cookie and privacy-choice records. See our Cookie Notice at /cookies.

How We Use Information

We use personal information to:

  • Provide, maintain, and secure Blob, the dashboard, and Discord bot features.
  • Authenticate users and manage account/session access.
  • Apply server configuration and administrator-selected bot settings.
  • Process Blob Pro checkout, subscription status, billing support, and account entitlement checks.
  • Respond to support, feedback, bug reports, and legal requests.
  • Detect abuse, prevent fraud, debug errors, and improve reliability.
  • Comply with legal obligations and enforce our terms.
  • Use optional analytics, personalization, or marketing storage only when you have consented where required.

Where GDPR or UK GDPR applies, we rely on:

  • Contract necessity to provide requested services, account access, bot functionality, dashboard settings, and paid subscriptions.
  • Legitimate interests to secure Blob, prevent abuse, debug errors, maintain service reliability, and understand aggregate service performance where those interests are not overridden by your rights.
  • Consent for optional cookies, analytics, personalization, marketing storage, and other processing that requires consent.
  • Legal obligation where we must retain or disclose information to comply with law.

You can withdraw consent at any time through the privacy choices control or by contacting us.


How We Share Information

We do not sell personal information.

We may share information with service providers that help us operate Blob, including:

  • Discord, when you use Discord OAuth2 or Blob bot features.
  • Polar, when you buy or manage Blob Pro.
  • Hosting, database, infrastructure, security, logging, and email/support providers.
  • Professional advisers or authorities where required to comply with law, protect rights, prevent abuse, or respond to lawful requests.

We require service providers to process information only for the services they provide to Blob, subject to appropriate confidentiality and security obligations.


Cookies and Privacy Choices

Blob uses essential cookies/storage for login, security, OAuth, checkout, and requested service functionality. Optional analytics, personalization, and marketing storage are disabled unless you enable them.

You can manage choices through the website privacy choices control. You can also clear browser storage or contact support@blob.plus.

Blob honors recognized Global Privacy Control signals as opt-outs from sale, sharing, targeted advertising, and marketing storage where applicable.

More detail is available in our Cookie Notice at /cookies.


Data Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law.

Typical retention periods:

  • Account/session data: while your account is active or as needed for security.
  • Server configuration: while Blob remains configured for that server or until deleted by an authorized administrator.
  • Moderation, audit, ticket, and feature logs: according to the server's configured settings or until deleted by authorized administrators, subject to backups and legal obligations.
  • Billing records: as long as needed for subscription administration, tax, accounting, chargeback, and legal requirements.
  • Support requests: as long as needed to resolve the request and maintain service records.
  • Security logs: for a limited period needed to detect abuse, investigate incidents, and maintain service reliability.

When we no longer need information, we delete it or anonymize it where practical.


Security

We use reasonable technical and organizational measures designed to protect personal information, including access controls, authentication, secure transport, least-privilege practices, monitoring, and provider security controls. No internet service can be guaranteed completely secure, so you should use strong account security and limit access to server administration roles.


Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete personal information.
  • Restrict or object to processing.
  • Receive a portable copy of certain information.
  • Withdraw consent.
  • Opt out of sale, sharing, targeted advertising, or certain profiling.
  • Appeal a denied privacy request where applicable.
  • Not be discriminated against for exercising privacy rights.

To exercise rights, contact support@blob.plus or use https://www.blob.plus/contact. We may need to verify your identity or authority before completing a request. Authorized agents may submit requests where allowed by law, but we may request proof of authorization.

EEA and UK users may also complain to their local data protection authority.


US State Privacy Notice

For US state privacy laws, including California privacy rights, Blob provides the following category notice for the preceding 12 months:

CategoryExamplesCollected
IdentifiersDiscord ID, username, email, IP address, account identifiersYes
Customer recordsBilling account metadata, support contact detailsYes
Commercial informationBlob Pro plan, subscription status, receipt metadataYes
Internet or network activityWebsite logs, dashboard activity, security logsYes
GeolocationApproximate location inferred from IP for security or localizationLimited
Audio/visual/electronic contentSupport submissions, ticket contents, enabled Discord feature dataLimited
InferencesProduct preferences or settings derived from useLimited
Sensitive personal informationGovernment ID, precise geolocation, health, biometric, racial, religious, or similar sensitive dataNo

Blob does not sell personal information. Blob does not share personal information for cross-context behavioral advertising unless you opt in to a future feature that requires it. If that changes, Blob will update this policy and provide legally required opt-out controls before enabling that processing.


Children

Blob is not directed to children under 13. If you believe a child provided personal information to Blob without appropriate permission, contact support@blob.plus so we can review and delete it where required.


International Transfers

Blob and its providers may process information in countries other than where you live. Where required, we use appropriate safeguards for international transfers.


Changes

We may update this Privacy Policy when our services, providers, or legal obligations change. The "Last updated" date shows the latest revision.


Contact

Email: support@blob.plus

Website: https://www.blob.plus/contact